หลักสูตรอบรม ! KAIZEN for Continuous Improvement - English Course

     Lecture, case studies, group exercises, role play and process mapping workshop

Outputs

     Individual action plan, group mini-Kaizen proposals

1.Introduction to KAIZEN (45 min)

     •      Meaning and philosophy of KAIZEN (“continuous improvement”)

     •      Core principles: Small steps, teamwork, respect for people

     •      Why KAIZEN matters across functions: production, marketing, purchasing, accounting

     •      Icebreaking activity: “One small improvement I want to see at work”

2.The Five KAIZEN Principles (1 hr)

     •      Customer focus: delivering value

     •      Process orientation: improving workflows, not blaming people

     •      Go and See (Genchi Genbutsu): understanding real problems at the source

     •      Empowerment: involving employees at all levels

     •      Continuous, incremental change

     •      Mini case study: Toyota Production System

3.KAIZEN Tools & Techniques (1 hr 15 min)

     •      5S methodology: Sort, Set in order, Shine, Standardize, Sustain

     •      PDCA Cycle (Plan-Do-Check-Act)

     •      Root Cause Analysis (5 Whys, Fishbone Diagram)

     •      Standard Work & Visual Management

     •      Functional examples:

          o      Engineers: reducing downtime in production

          o      Marketing: streamlining campaign approval flow

          o      Purchasing: supplier evaluation checklist

          o      Accounting: error reduction in reports

4.Cross-Functional Applications of KAIZEN (1 hr 15 min)

     •      Production: reducing waste, downtime, and defects

     •      Marketing: improving customer feedback loops, faster approvals

     •      Purchasing (International): improving supplier communication, lead time reduction

     •      Accounting: simplifying reporting processes, improving accuracy

     •      Group activity: “KAIZEN Walk” – identify waste and improvement opportunities in sample workflows

5.KAIZEN Implementation Workshop (1 hr 15 min)

     •      Group exercise: Map a real process (value stream mapping)

     •      Identify wastes (Muda) and improvement opportunities

     •      Develop a mini-Kaizen proposal (with PDCA)

     •      Present group solutions to all participants

6.Sustaining KAIZEN Culture (30 min)

     •      Role of leadership and team in continuous improvement

     •      Linking KAIZEN to organizational strategy and KPIs

     •      Recognition and motivation systems

     •      Action plan: “One KAIZEN I will implement within 1 week”

7.Wrap-Up and Q&A (15 min)

     •      Key takeaways from the training

     •      Open Q&A

     •      Feedback survey

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